Unit 2 Last weekend
Part B Read and write
Consumer Satisfaction
顾客满意度
Good Average
Bad
How was their stay?
How was their stay?
Good Average
Bad
How was their stay?
What was bad?
Read the letter quickly. Find the sentences that describe
Picture 1-3.
Read
Act
Standards for evaluation
(评分标准)
Let’s act
For audiences:
1. Respect.
文明观看。
2. Score.
合理评价。
Dear Manager,
Last weekend, the Wu family were not happy with their room. The
people in Room 301 all night. It was very
noisy. The father from the kitchen but
. Also, the mother
but the lamp . The TV
didn’t work either.
It wasn’t a good stay. Maybe we can write an email and say sorry to
them.
Mrs Broom
listened to loud music
got some hamburgers
they were cold and tasted bad
wanted to read a book was too small
What should we do?
Write down your comments on
your postcards.